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Privacy Statement
Last updated on August 5th, 2025
RMS Auto Care is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the RMS Auto Care Web site and governs data collection and usage. By using the RMS Auto Care website, you consent to the data practices described in this statement.
Collection of your Personal Information
RMS Auto Care collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. RMS Auto Care also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by RMS Auto Care. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by RMS Auto Care for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the RMS Auto Care Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through RMS Auto Care public message boards, this information may be collected and used by others. Note: RMS Auto Care does not read any of your private online communications.
RMS Auto Care encourages you to review the privacy statements of Web sites you choose to link to from RMS Auto Care so that you can understand how those Web sites collect, use and share your information. RMS Auto Care is not responsible for the privacy statements or other content on Web sites outside of the RMS Auto Care and RMS Auto Care family of Web sites.
Use of your Personal Information
RMS Auto Care collects and uses your personal information to operate the RMS Auto Care Web site and deliver the services you have requested. RMS Auto Care also uses your personally identifiable information to inform you of other products or services available from RMS Auto Care and its affiliates. RMS Auto Care may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
RMS Auto Care does not sell, rent or lease its customer lists to third parties. RMS Auto Care may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, RMS Auto Care may share data with trusted partners to help us perform statistical analysis, send you email, SMS, or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to RMS Auto Care, and they are required to maintain the confidentiality of your information.
RMS Auto Care does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
RMS Auto Care keeps track of the Web sites and pages our customers visit within RMS Auto Care, in order to determine what RMS Auto Care services are the most popular. This data is used to deliver customized content and advertising within RMS Auto Care to customers whose behavior indicates that they are interested in a particular subject area.
RMS Auto Care Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RMS Auto Care or the site; (b) protect and defend the rights or property of RMS Auto Care; and, (c) act under exigent circumstances to protect the personal safety of users of RMS Auto Care, or the public.
Use of Cookies
The RMS Auto Care Web site use cookies to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize RMS Auto Care pages, or register with RMS Auto Care site or services, a cookie helps RMS Auto Care to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same RMS Auto Care Web site, the information you previously provided can be retrieved, so you can easily use the RMS Auto Care features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the RMS Auto Care services or Web sites you visit.
Use of Pixel Tags
The RMS Auto Care Web site and our service providers such as Ad Roll may also use so-called "pixel tags," "web beacons," "clear GIFs" or similar means (collectively, "Pixel Tags") in connection with some Site pages and HTML-formatted e-mail messages to, among other things, compile aggregate statistics about Site usage and response rates. A Pixel Tag is an electronic image, often a single-pixel (1x1), that is ordinarily not visible to Site visitors and may be associated with Cookies on the visitors' hard drives. Pixel Tags allow us to count users who have visited certain pages of the Site, to deliver branded services, to serve ads, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted e-mail messages, Pixel Tags can tell the sender whether and when the e-mail has been opened.
If you prefer that we not share Non-PII with partners, including third parties that use tracking technologies to deliver targeted display advertising based on such information, please CLICK HERE (https://www.networkadvertising.org/) to access the Network Advertising Initiative opt-out.
SMS Terms and Conditions
Upon messaging opt-in, the end user agrees to receive messages from RMS Auto Care regarding communications, marketing, and related topics. End users can opt out by replying STOP or request more information by replying HELP. Message frequency may vary. Message and data rates may apply.
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at 713-529-5855.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Security of your Personal Information
RMS Auto Care secures your personal information from unauthorized access, use or disclosure. RMS Auto Care secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
RMS Auto Care will occasionally update this Statement of Privacy to reflect company and customer feedback. RMS Auto Care encourages you to periodically review this Statement to be informed of how RMS Auto Care is protecting your information.
What information do we collect?
The information we collect is your name and email address when using a social sign on feature.
What if you don’t let us collect certain information?
Some information is required. Other information is optional, but without it, the quality of your experience might be affected.
How do we use the information we collect?
To communicate with you - we communicate with you using information you've given us, like contact information you've entered on your profile.
How do you share information with partners, vendors and third parties?
We don't. Furthermore, we don't sell any of your information to anyone, and we never will.
How can you delete your information and exercise your rights?
You can delete your information by visiting the profile page of your subscription. You may also have other privacy rights under applicable laws.
How will you know the policy has changed?
We'll notify you when changes are made to this policy. Your remaining subscribed keeps implies your agreement
Contact Information
RMS Auto Care
1759 Westheimer
Houston, TX 77098
713-529-5855
RMS Auto Care welcomes your comments regarding this Statement of Privacy. If you believe that RMS Auto Care has not adhered to this Statement, please contact RMS Auto Care at . We will use commercially reasonable efforts to promptly determine and remedy the problem.
Regards,